CVE-2021-21443

CVSS V2 Medium 4 CVSS V3 Medium 4.3

Description

Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

Overview

CVE ID
CVE-2021-21443

Assigner
security@otrs.com

Vulnerability Status
Analyzed

Published Version
2021-07-26T05:15:07

Last Modified Date
2021-08-04T19:18:49

Weakness Enumerations

CWE	URL
NVD-CWE-noinfo	http://cwe.mitre.org/data/definitions/NVD-noinfo.html

CPE Configuration (Product)

CPE	Vulnerable	Operator	Version Start	Version End
cpe:2.3:a:otrs:otrs:::::community:::*	1	OR	6.0.0	6.0.32
cpe:2.3:a:otrs:otrs::::::::	1	OR	7.0.0	7.0.27

CVSS Version 2

Version
2.0

Vector String
AV:N/AC:L/Au:S/C:P/I:N/A:N

Access Vector
NETWORK

Access Compatibility
LOW

Authentication
SINGLE

Confidentiality Impact
PARTIAL

Integrity Impact
NONE

Availability Impact
NONE

Base Score
4

Severity
MEDIUM

Exploitability Score
8

Impact Score
2.9

CVSS Version 3

Version
3.1

Vector String
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Attack Vector
NETWORK

Attack Compatibility
LOW

Privileges Required
LOW

User Interaction
NONE

Scope
UNCHANGED

Confidentiality Impact
LOW

Availability Impact
NONE

Base Score
4.3

Base Severity
MEDIUM

Exploitability Score
2.8

Impact Score
1.4

References

Reference URL	Reference Tags
https://otrs.com/release-notes/otrs-security-advisory-2021-13/	Vendor Advisory

Sources

Source Name	Source URL
NIST	https://nvd.nist.gov/vuln/detail/CVE-2021-21443
MITRE	https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-21443

History

Created	Old Value	New Value	Data Type	Notes
2022-05-10 06:58:17				Added to TrackCVE
2022-12-05 06:55:01	2021-07-26T05:15Z	2021-07-26T05:15:07	CVE Published Date	updated
2022-12-05 06:55:01		2021-08-04T19:18:49	CVE Modified Date	updated
2022-12-05 06:55:01		Analyzed	Vulnerability Status	updated