CVE-2020-2500
CVSS V2 Medium 6.4
CVSS V3 Medium 6.5
Description
This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
Overview
- CVE ID
- CVE-2020-2500
- Assigner
- security@qnapsecurity.com.tw
- Vulnerability Status
- Analyzed
- Published Version
- 2020-07-01T16:15:13
- Last Modified Date
- 2020-07-10T19:55:46
Weakness Enumerations
CPE Configuration (Product)
| CPE | Vulnerable | Operator | Version Start | Version End |
|---|---|---|---|---|
| cpe:2.3:a:qnap:helpdesk:*:*:*:*:*:*:*:* | 1 | OR | 3.0.1 |
CVSS Version 2
- Version
- 2.0
- Vector String
- AV:N/AC:L/Au:N/C:P/I:P/A:N
- Access Vector
- NETWORK
- Access Compatibility
- LOW
- Authentication
- NONE
- Confidentiality Impact
- PARTIAL
- Integrity Impact
- PARTIAL
- Availability Impact
- NONE
- Base Score
- 6.4
- Severity
- MEDIUM
- Exploitability Score
- 10
- Impact Score
- 4.9
CVSS Version 3
- Version
- 3.1
- Vector String
- CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
- Attack Vector
- NETWORK
- Attack Compatibility
- LOW
- Privileges Required
- NONE
- User Interaction
- NONE
- Scope
- UNCHANGED
- Confidentiality Impact
- LOW
- Availability Impact
- NONE
- Base Score
- 6.5
- Base Severity
- MEDIUM
- Exploitability Score
- 3.9
- Impact Score
- 2.5
References
| Reference URL | Reference Tags |
|---|---|
| https://www.qnap.com/zh-tw/security-advisory/qsa-20-03 | Vendor Advisory |
Sources
| Source Name | Source URL |
|---|---|
| NIST | https://nvd.nist.gov/vuln/detail/CVE-2020-2500 |
| MITRE | https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2020-2500 |
History
| Created | Old Value | New Value | Data Type | Notes |
|---|---|---|---|---|
| 2022-05-10 16:41:05 | Added to TrackCVE | |||
| 2022-12-04 19:04:37 | security@qnap.com | security@qnapsecurity.com.tw | CVE Assigner | updated |
| 2022-12-04 19:04:37 | 2020-07-01T16:15Z | 2020-07-01T16:15:13 | CVE Published Date | updated |
| 2022-12-04 19:04:37 | 2020-07-10T19:55:46 | CVE Modified Date | updated | |
| 2022-12-04 19:04:37 | Analyzed | Vulnerability Status | updated |