CVE-2020-11466
CVSS V2 Medium 4
CVSS V3 Medium 4.3
Description
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
Overview
- CVE ID
- CVE-2020-11466
- Assigner
- cve@mitre.org
- Vulnerability Status
- Analyzed
- Published Version
- 2020-04-01T21:15:14
- Last Modified Date
- 2021-07-21T11:39:23
Weakness Enumerations
CPE Configuration (Product)
| CPE | Vulnerable | Operator | Version Start | Version End |
|---|---|---|---|---|
| cpe:2.3:a:deskpro:deskpro:*:*:*:*:*:*:*:* | 1 | OR | 2019.8.0 |
CVSS Version 2
- Version
- 2.0
- Vector String
- AV:N/AC:L/Au:S/C:P/I:N/A:N
- Access Vector
- NETWORK
- Access Compatibility
- LOW
- Authentication
- SINGLE
- Confidentiality Impact
- PARTIAL
- Integrity Impact
- NONE
- Availability Impact
- NONE
- Base Score
- 4
- Severity
- MEDIUM
- Exploitability Score
- 8
- Impact Score
- 2.9
CVSS Version 3
- Version
- 3.1
- Vector String
- CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
- Attack Vector
- NETWORK
- Attack Compatibility
- LOW
- Privileges Required
- LOW
- User Interaction
- NONE
- Scope
- UNCHANGED
- Confidentiality Impact
- LOW
- Availability Impact
- NONE
- Base Score
- 4.3
- Base Severity
- MEDIUM
- Exploitability Score
- 2.8
- Impact Score
- 1.4
References
| Reference URL | Reference Tags |
|---|---|
| https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/ | Exploit Third Party Advisory |
| https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09 | Release Notes Vendor Advisory |
| https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update | Release Notes Vendor Advisory |
Sources
| Source Name | Source URL |
|---|---|
| NIST | https://nvd.nist.gov/vuln/detail/CVE-2020-11466 |
| MITRE | https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2020-11466 |
History
| Created | Old Value | New Value | Data Type | Notes |
|---|---|---|---|---|
| 2022-05-10 07:01:24 | Added to TrackCVE | |||
| 2022-12-04 13:50:10 | 2020-04-01T21:15Z | 2020-04-01T21:15:14 | CVE Published Date | updated |
| 2022-12-04 13:50:10 | 2021-07-21T11:39:23 | CVE Modified Date | updated | |
| 2022-12-04 13:50:11 | Analyzed | Vulnerability Status | updated |