CVE-2019-9753

CVSS V2 Medium 4 CVSS V3 Medium 4.3
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
Overview
  • CVE ID
  • CVE-2019-9753
  • Assigner
  • cve@mitre.org
  • Vulnerability Status
  • Modified
  • Published Version
  • 2019-06-03T19:29:03
  • Last Modified Date
  • 2019-10-09T23:52:55
Weakness Enumerations
CWE URL
CWE-200 http://cwe.mitre.org/data/definitions/200.html
CPE Configuration (Product)
CPE Vulnerable Operator Version Start Version End
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* 1 OR 7.0.0 7.0.5
CVSS Version 2
  • Version
  • 2.0
  • Vector String
  • AV:N/AC:L/Au:S/C:P/I:N/A:N
  • Access Vector
  • NETWORK
  • Access Compatibility
  • LOW
  • Authentication
  • SINGLE
  • Confidentiality Impact
  • PARTIAL
  • Integrity Impact
  • NONE
  • Availability Impact
  • NONE
  • Base Score
  • 4
  • Severity
  • MEDIUM
  • Exploitability Score
  • 8
  • Impact Score
  • 2.9
CVSS Version 3
  • Version
  • 3.0
  • Vector String
  • CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
  • Attack Vector
  • NETWORK
  • Attack Compatibility
  • LOW
  • Privileges Required
  • LOW
  • User Interaction
  • NONE
  • Scope
  • UNCHANGED
  • Confidentiality Impact
  • LOW
  • Availability Impact
  • NONE
  • Base Score
  • 4.3
  • Base Severity
  • MEDIUM
  • Exploitability Score
  • 2.8
  • Impact Score
  • 1.4
References
Reference URL Reference Tags
https://community.otrs.com/security-advisory-2019-03-security-update-for-otrs-framework Patch Vendor Advisory
Sources
Source Name Source URL
NIST https://nvd.nist.gov/vuln/detail/CVE-2019-9753
MITRE https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-9753
History
Created Old Value New Value Data Type Notes
2022-05-10 17:02:19 Added to TrackCVE
2022-12-03 21:34:22 2019-06-03T19:29Z 2019-06-03T19:29:03 CVE Published Date updated
2022-12-03 21:34:22 2019-10-09T23:52:55 CVE Modified Date updated
2022-12-03 21:34:22 Modified Vulnerability Status updated