CVE-2019-20768

CVSS V2 Low 3.5 CVSS V3 Medium 5.4
Description
ServiceNow IT Service Management Kingston through Patch 14-1, London through Patch 7, and Madrid before patch 4 allow stored XSS via crafted sysparm_item_guid and sys_id parameters in an Incident Request to service_catalog.do.
Overview
  • CVE ID
  • CVE-2019-20768
  • Assigner
  • cve@mitre.org
  • Vulnerability Status
  • Analyzed
  • Published Version
  • 2020-05-05T22:15:12
  • Last Modified Date
  • 2020-05-12T15:26:05
Weakness Enumerations
CWE URL
CWE-79 http://cwe.mitre.org/data/definitions/79.html
CPE Configuration (Product)
CPE Vulnerable Operator Version Start Version End
cpe:2.3:a:servicenow:it_service_management:kingston:-:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_10:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_10-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_10-2:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_11:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_12:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_12-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_12-2:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_13:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_14:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_14-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_2:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_3:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_3-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_3-2:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_3a-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_4:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_4-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_4-2:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_4-4:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_5:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_6:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_6-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_6-2:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_6-3:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_6-5:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_7:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_7-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_8:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_8-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:kingston:patch_9:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:-:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_1-2:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_1-3:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_2:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_2-2:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_2-4:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_2-5:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_3:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_3-3:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_3-4:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_4:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_4-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_4-2:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_4-3:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_4-4:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_4-5:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_4-6:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_5:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_5-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_6:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_6-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_6a-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_6b-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:london:patch_7:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:madrid:-:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:madrid:patch_0-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:madrid:patch_1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:madrid:patch_1-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:madrid:patch_1-2:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:madrid:patch_2:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:madrid:patch_3:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:madrid:patch_3-1:*:*:*:*:*:* 1 OR
cpe:2.3:a:servicenow:it_service_management:madrid:patch_3-2:*:*:*:*:*:* 1 OR
CVSS Version 2
  • Version
  • 2.0
  • Vector String
  • AV:N/AC:M/Au:S/C:N/I:P/A:N
  • Access Vector
  • NETWORK
  • Access Compatibility
  • MEDIUM
  • Authentication
  • SINGLE
  • Confidentiality Impact
  • NONE
  • Integrity Impact
  • PARTIAL
  • Availability Impact
  • NONE
  • Base Score
  • 3.5
  • Severity
  • LOW
  • Exploitability Score
  • 6.8
  • Impact Score
  • 2.9
CVSS Version 3
  • Version
  • 3.1
  • Vector String
  • CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
  • Attack Vector
  • NETWORK
  • Attack Compatibility
  • LOW
  • Privileges Required
  • LOW
  • User Interaction
  • REQUIRED
  • Scope
  • CHANGED
  • Confidentiality Impact
  • LOW
  • Availability Impact
  • NONE
  • Base Score
  • 5.4
  • Base Severity
  • MEDIUM
  • Exploitability Score
  • 2.3
  • Impact Score
  • 2.7
References
Reference URL Reference Tags
https://outpost24.com/blog?tags=307 Third Party Advisory
https://outpost24.com/blog/Responsible-disclosure-Multiple-stored-XSS-vulnerabilities-discovered-in-ServiceNow-ITSM Exploit Third Party Advisory
Sources
Source Name Source URL
NIST https://nvd.nist.gov/vuln/detail/CVE-2019-20768
MITRE https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-20768
History
Created Old Value New Value Data Type Notes
2022-05-10 17:32:42 Added to TrackCVE
2022-12-04 16:08:07 2020-05-05T22:15Z 2020-05-05T22:15:12 CVE Published Date updated
2022-12-04 16:08:07 2020-05-12T15:26:05 CVE Modified Date updated
2022-12-04 16:08:08 Analyzed Vulnerability Status updated