CVE-2019-16375

CVSS V2 Low 3.5 CVSS V3 Medium 5.4

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.

Overview

CVE ID
CVE-2019-16375

Assigner
cve@mitre.org

Vulnerability Status
Analyzed

Published Version
2020-03-19T18:15:14

Last Modified Date
2023-01-27T15:17:47

Weakness Enumerations

CWE	URL
CWE-79	http://cwe.mitre.org/data/definitions/79.html

CPE Configuration (Product)

CPE	Vulnerable	Operator	Version Start	Version End
cpe:2.3:a:otrs:otrs:::::community:::*	1	OR	5.0.0	5.0.37
cpe:2.3:a:otrs:otrs:::::community:::*	1	OR	6.0.0	6.0.22
cpe:2.3:a:otrs:otrs::::::::	1	OR	7.0.0	7.0.11

CVSS Version 2

Version
2.0

Vector String
AV:N/AC:M/Au:S/C:N/I:P/A:N

Access Vector
NETWORK

Access Compatibility
MEDIUM

Authentication
SINGLE

Confidentiality Impact
NONE

Integrity Impact
PARTIAL

Availability Impact
NONE

Base Score
3.5

Severity
LOW

Exploitability Score
6.8

Impact Score
2.9

CVSS Version 3

Version
3.1

Vector String
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Attack Vector
NETWORK

Attack Compatibility
LOW

Privileges Required
LOW

User Interaction
REQUIRED

Scope
CHANGED

Confidentiality Impact
LOW

Availability Impact
NONE

Base Score
5.4

Base Severity
MEDIUM

Exploitability Score
2.3

Impact Score
2.7

References

Reference URL	Reference Tags
https://otrs.com/release-notes/otrs-security-advisory-2019-13/	Release Notes Vendor Advisory
https://community.otrs.com/category/security-advisories-en/	Vendor Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html

Sources

Source Name	Source URL
NIST	https://nvd.nist.gov/vuln/detail/CVE-2019-16375
MITRE	https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-16375

History

Created	Old Value	New Value	Data Type	Notes
2022-05-10 17:13:38				Added to TrackCVE
2022-12-04 13:07:44	2020-03-19T18:15Z	2020-03-19T18:15:14	CVE Published Date	updated
2022-12-04 13:07:44		2020-09-23T15:15:13	CVE Modified Date	updated
2022-12-04 13:07:44		Undergoing Analysis	Vulnerability Status	updated
2023-01-27 16:10:35		2023-01-27T15:17:47	CVE Modified Date	updated
2023-01-27 16:10:35	Undergoing Analysis	Analyzed	Vulnerability Status	updated