CVE-2019-13457

CVSS V2 Medium 4 CVSS V3 Medium 4.3
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8. A customer user can use the search results to disclose information from their "company" tickets (with the same CustomerID), even when the CustomerDisableCompanyTicketAccess setting is turned on.
Overview
  • CVE ID
  • CVE-2019-13457
  • Assigner
  • cve@mitre.org
  • Vulnerability Status
  • Analyzed
  • Published Version
  • 2020-03-10T18:15:11
  • Last Modified Date
  • 2023-01-27T15:17:29
Weakness Enumerations
CWE URL
CWE-200 http://cwe.mitre.org/data/definitions/200.html
CPE Configuration (Product)
CPE Vulnerable Operator Version Start Version End
cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* 1 OR 7.0.0 7.0.8
CVSS Version 2
  • Version
  • 2.0
  • Vector String
  • AV:N/AC:L/Au:S/C:P/I:N/A:N
  • Access Vector
  • NETWORK
  • Access Compatibility
  • LOW
  • Authentication
  • SINGLE
  • Confidentiality Impact
  • PARTIAL
  • Integrity Impact
  • NONE
  • Availability Impact
  • NONE
  • Base Score
  • 4
  • Severity
  • MEDIUM
  • Exploitability Score
  • 8
  • Impact Score
  • 2.9
CVSS Version 3
  • Version
  • 3.1
  • Vector String
  • CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
  • Attack Vector
  • NETWORK
  • Attack Compatibility
  • LOW
  • Privileges Required
  • LOW
  • User Interaction
  • NONE
  • Scope
  • UNCHANGED
  • Confidentiality Impact
  • LOW
  • Availability Impact
  • NONE
  • Base Score
  • 4.3
  • Base Severity
  • MEDIUM
  • Exploitability Score
  • 2.8
  • Impact Score
  • 1.4
References
Reference URL Reference Tags
https://www.otrs.com/category/release-and-security-notes-en/ Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2019-11/ Vendor Advisory
http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
Sources
Source Name Source URL
NIST https://nvd.nist.gov/vuln/detail/CVE-2019-13457
MITRE https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-13457
History
Created Old Value New Value Data Type Notes
2022-05-10 17:13:38 Added to TrackCVE
2022-12-04 12:19:18 2020-03-10T18:15Z 2020-03-10T18:15:11 CVE Published Date updated
2022-12-04 12:19:18 2020-09-23T15:15:13 CVE Modified Date updated
2022-12-04 12:19:18 Undergoing Analysis Vulnerability Status updated
2023-01-27 16:10:26 2023-01-27T15:17:29 CVE Modified Date updated
2023-01-27 16:10:26 Undergoing Analysis Analyzed Vulnerability Status updated