CVE-2018-16587

CVSS V2 Medium 5.8 CVSS V3 Medium 6.5
Description
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
Overview
  • CVE ID
  • CVE-2018-16587
  • Assigner
  • cve@mitre.org
  • Vulnerability Status
  • Analyzed
  • Published Version
  • 2018-09-28T00:29:02
  • Last Modified Date
  • 2018-11-21T17:55:03
Weakness Enumerations
CWE URL
CWE-20 http://cwe.mitre.org/data/definitions/20.html
CPE Configuration (Product)
CPE Vulnerable Operator Version Start Version End
cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* 1 OR 4.0.0 4.0.32
cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* 1 OR 5.0.0 5.0.30
cpe:2.3:a:otrs:open_ticket_request_system:*:*:*:*:*:*:*:* 1 OR 6.0.0 6.0.11
cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* 1 OR
cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:* 1 OR
CVSS Version 2
  • Version
  • 2.0
  • Vector String
  • AV:N/AC:M/Au:N/C:N/I:P/A:P
  • Access Vector
  • NETWORK
  • Access Compatibility
  • MEDIUM
  • Authentication
  • NONE
  • Confidentiality Impact
  • NONE
  • Integrity Impact
  • PARTIAL
  • Availability Impact
  • PARTIAL
  • Base Score
  • 5.8
  • Severity
  • MEDIUM
  • Exploitability Score
  • 8.6
  • Impact Score
  • 4.9
CVSS Version 3
  • Version
  • 3.0
  • Vector String
  • CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N
  • Attack Vector
  • NETWORK
  • Attack Compatibility
  • LOW
  • Privileges Required
  • NONE
  • User Interaction
  • REQUIRED
  • Scope
  • UNCHANGED
  • Confidentiality Impact
  • NONE
  • Availability Impact
  • NONE
  • Base Score
  • 6.5
  • Base Severity
  • MEDIUM
  • Exploitability Score
  • 2.8
  • Impact Score
  • 3.6
References
Reference URL Reference Tags
https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html Mailing List Third Party Advisory
https://github.com/OTRS/otrs/commit/d9db0c6a15caafda7689320ecf61777993c33711 Patch
https://github.com/OTRS/otrs/commit/d8cae00b0f78c2a07bb10cedb817304139395843 Patch
https://github.com/OTRS/otrs/commit/a4a1a01f84fac7ab032570ee50b660e2ebb15c01 Patch
https://community.otrs.com/security-advisory-2018-04-security-update-for-otrs-framework/ Patch Vendor Advisory
https://www.debian.org/security/2018/dsa-4317 Third Party Advisory
Sources
Source Name Source URL
NIST https://nvd.nist.gov/vuln/detail/CVE-2018-16587
MITRE https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2018-16587
History
Created Old Value New Value Data Type Notes
2022-05-10 17:51:58 Added to TrackCVE
2022-12-03 12:38:29 2018-09-28T00:29Z 2018-09-28T00:29:02 CVE Published Date updated
2022-12-03 12:38:29 2018-11-21T17:55:03 CVE Modified Date updated
2022-12-03 12:38:29 Analyzed Vulnerability Status updated