CVE-2017-9324
CVSS V2 Medium 6.5
CVSS V3 High 8.8
Description
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
Overview
- CVE ID
- CVE-2017-9324
- Assigner
- cve@mitre.org
- Vulnerability Status
- Analyzed
- Published Version
- 2017-06-12T06:29:00
- Last Modified Date
- 2019-10-03T00:03:26
Weakness Enumerations
CPE Configuration (Product)
| CPE | Vulnerable | Operator | Version Start | Version End |
|---|---|---|---|---|
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 1 | OR | 3.3.0 | 3.3.16 |
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 1 | OR | 4.0.0 | 4.0.23 |
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 1 | OR | 5.0.0 | 5.0.19 |
| cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* | 1 | OR | ||
| cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:* | 1 | OR |
CVSS Version 2
- Version
- 2.0
- Vector String
- AV:N/AC:L/Au:S/C:P/I:P/A:P
- Access Vector
- NETWORK
- Access Compatibility
- LOW
- Authentication
- SINGLE
- Confidentiality Impact
- PARTIAL
- Integrity Impact
- PARTIAL
- Availability Impact
- PARTIAL
- Base Score
- 6.5
- Severity
- MEDIUM
- Exploitability Score
- 8
- Impact Score
- 6.4
CVSS Version 3
- Version
- 3.0
- Vector String
- CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
- Attack Vector
- NETWORK
- Attack Compatibility
- LOW
- Privileges Required
- LOW
- User Interaction
- NONE
- Scope
- UNCHANGED
- Confidentiality Impact
- HIGH
- Availability Impact
- HIGH
- Base Score
- 8.8
- Base Severity
- HIGH
- Exploitability Score
- 2.8
- Impact Score
- 5.9
References
| Reference URL | Reference Tags |
|---|---|
| https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/ | Vendor Advisory |
| https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html | Mailing List Third Party Advisory VDB Entry |
| http://www.debian.org/security/2017/dsa-3876 | Third Party Advisory |
Sources
| Source Name | Source URL |
|---|---|
| NIST | https://nvd.nist.gov/vuln/detail/CVE-2017-9324 |
| MITRE | https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-9324 |
History
| Created | Old Value | New Value | Data Type | Notes |
|---|---|---|---|---|
| 2022-05-10 17:29:47 | Added to TrackCVE | |||
| 2022-12-02 17:39:49 | 2017-06-12T06:29Z | 2017-06-12T06:29:00 | CVE Published Date | updated |
| 2022-12-02 17:39:49 | 2019-10-03T00:03:26 | CVE Modified Date | updated | |
| 2022-12-02 17:39:49 | Analyzed | Vulnerability Status | updated |