CVE-2017-16854
CVSS V2 Medium 4
CVSS V3 Medium 6.5
Description
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
Overview
- CVE ID
- CVE-2017-16854
- Assigner
- cve@mitre.org
- Vulnerability Status
- Analyzed
- Published Version
- 2017-12-08T17:29:00
- Last Modified Date
- 2019-04-29T16:09:03
Weakness Enumerations
CPE Configuration (Product)
| CPE | Vulnerable | Operator | Version Start | Version End |
|---|---|---|---|---|
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 1 | OR | 3.3.0 | 3.3.20 |
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 1 | OR | 4.0.26 | |
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 1 | OR | 5.0.0 | 5.0.24 |
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 1 | OR | 6.0.0 | 6.0.1 |
| cpe:2.3:o:debian:debian_linux:7.0:*:*:*:*:*:*:* | 1 | OR | ||
| cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:* | 1 | OR | ||
| cpe:2.3:o:debian:debian_linux:9.0:*:*:*:*:*:*:* | 1 | OR |
CVSS Version 2
- Version
- 2.0
- Vector String
- AV:N/AC:L/Au:S/C:P/I:N/A:N
- Access Vector
- NETWORK
- Access Compatibility
- LOW
- Authentication
- SINGLE
- Confidentiality Impact
- PARTIAL
- Integrity Impact
- NONE
- Availability Impact
- NONE
- Base Score
- 4
- Severity
- MEDIUM
- Exploitability Score
- 8
- Impact Score
- 2.9
CVSS Version 3
- Version
- 3.0
- Vector String
- CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
- Attack Vector
- NETWORK
- Attack Compatibility
- LOW
- Privileges Required
- LOW
- User Interaction
- NONE
- Scope
- UNCHANGED
- Confidentiality Impact
- HIGH
- Availability Impact
- NONE
- Base Score
- 6.5
- Base Severity
- MEDIUM
- Exploitability Score
- 2.8
- Impact Score
- 3.6
References
| Reference URL | Reference Tags |
|---|---|
| https://www.otrs.com/security-advisory-2017-08-security-update-otrs-framework/ | Broken Link |
| https://www.debian.org/security/2017/dsa-4066 | Third Party Advisory |
| https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html | Mailing List Third Party Advisory |
Sources
| Source Name | Source URL |
|---|---|
| NIST | https://nvd.nist.gov/vuln/detail/CVE-2017-16854 |
| MITRE | https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-16854 |
History
| Created | Old Value | New Value | Data Type | Notes |
|---|---|---|---|---|
| 2022-05-10 17:42:31 | Added to TrackCVE | |||
| 2022-12-02 23:47:32 | 2017-12-08T17:29Z | 2017-12-08T17:29:00 | CVE Published Date | updated |
| 2022-12-02 23:47:32 | 2019-04-29T16:09:03 | CVE Modified Date | updated | |
| 2022-12-02 23:47:32 | Analyzed | Vulnerability Status | updated |