CVE-2013-3551
CVSS V2 Medium 4
CVSS V3 Medium 6.5
Description
Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Overview
- CVE ID
- CVE-2013-3551
- Assigner
- cve@mitre.org
- Vulnerability Status
- Analyzed
- Published Version
- 2020-02-21T16:15:11
- Last Modified Date
- 2020-02-26T19:34:22
Weakness Enumerations
CPE Configuration (Product)
| CPE | Vulnerable | Operator | Version Start | Version End |
|---|---|---|---|---|
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 1 | OR | 3.0.0 | 3.0.20 |
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 1 | OR | 3.1.0 | 3.1.16 |
| cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:* | 1 | OR | 3.2.0 | 3.2.7 |
| cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:* | 1 | OR | 3.0.0 | 3.0.8 |
| cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:* | 1 | OR | 3.1.0 | 3.1.9 |
| cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:* | 1 | OR | 3.2.0 | 3.2.5 |
CVSS Version 2
- Version
- 2.0
- Vector String
- AV:N/AC:L/Au:S/C:P/I:N/A:N
- Access Vector
- NETWORK
- Access Compatibility
- LOW
- Authentication
- SINGLE
- Confidentiality Impact
- PARTIAL
- Integrity Impact
- NONE
- Availability Impact
- NONE
- Base Score
- 4
- Severity
- MEDIUM
- Exploitability Score
- 8
- Impact Score
- 2.9
CVSS Version 3
- Version
- 3.1
- Vector String
- CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
- Attack Vector
- NETWORK
- Attack Compatibility
- LOW
- Privileges Required
- LOW
- User Interaction
- NONE
- Scope
- UNCHANGED
- Confidentiality Impact
- HIGH
- Availability Impact
- NONE
- Base Score
- 6.5
- Base Severity
- MEDIUM
- Exploitability Score
- 2.8
- Impact Score
- 3.6
References
| Reference URL | Reference Tags |
|---|---|
| http://advisories.mageia.org/MGASA-2013-0196.html | Third Party Advisory |
| https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551 | Issue Tracking Third Party Advisory |
Sources
| Source Name | Source URL |
|---|---|
| NIST | https://nvd.nist.gov/vuln/detail/CVE-2013-3551 |
| MITRE | https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2013-3551 |
History
| Created | Old Value | New Value | Data Type | Notes |
|---|---|---|---|---|
| 2022-05-10 16:48:44 | Added to TrackCVE | |||
| 2022-12-04 11:40:32 | 2020-02-21T16:15Z | 2020-02-21T16:15:11 | CVE Published Date | updated |
| 2022-12-04 11:40:32 | 2020-02-26T19:34:22 | CVE Modified Date | updated | |
| 2022-12-04 11:40:32 | Analyzed | Vulnerability Status | updated |