FAQ
How do notifications work?
- Our system reaches out to multiple datasources and gathers CVE information reguarly
- When a CVE is brought into the TrackCVE system, we will identify if it is a new CVE or a CVE that has received an update
- Depending on your notification preferences, you wil receive a combination of new and update CVE notifications
How do keywords and CVEs I am tracking impact the delivery of my alerts
- New Email Alerts are sent out as we gather new CVEs
- If you have keywords enabled, those are for specifically for capturing New CVEs, instead of receiving a New Email Alert for that specific CVE, you would instead receive a Keyword Alert
- Update Email Alerts are sent out as we identify existing CVEs that have had an update
- If you are tracking a CVE, and we have identified an update to that CVE, instead of receiving an Update Email, you would instead receive a Tracking Alert
Webhook Notifications
- All webhooks in TrackCVE system send both New and Update CVE notifications, regardless of account plan